We understand that booking a professional drone and media company can raise a number of questions. Below you’ll find answers to the questions we’re asked most often. If you can’t find the information you’re looking for, our team will be happy to help.
Requesting a quotation is quick and straightforward. You can contact us via our online contact form, email, telephone or through our social media channels. Simply provide us with as much information as possible about your project, including the location, type of service required and your preferred dates. We’ll then prepare a tailored, no-obligation quotation based on your requirements.
We aim to respond to all enquiries as quickly as possible. Most quotations are provided within 24 hours, although larger commercial projects or those requiring flight planning and site assessments may take slightly longer. If additional information is required, we’ll contact you promptly to ensure we provide an accurate quotation.
To provide the most accurate quotation, we recommend including the following details:
Your name and company (if applicable)
Project location or full address
Type of service required (Drone Photography, Videography, Ground Photography, Social Media Reels, Property Marketing, Inspections, etc.)
Brief description of the project
Preferred date and time
Any specific requirements or deliverables
Contact telephone number and email address
The more information you provide, the more accurately we can tailor our quotation to your project.
We’d love to hear from you. Contact Star-Lite Drone Photography Ltd today for a free, no-obligation quotation and discover how our professional aerial and ground media services can help showcase your business, property or event.
📞 Call Us | 📧 Email Us | 📝 Request a Free Quote
Yes. Star-Lite Drone Photography Ltd operates in accordance with UK Civil Aviation Authority (CAA) regulations. We are a CAA-approved commercial drone operator, ensuring every flight is carried out safely, legally and professionally.
Yes. We hold comprehensive public liability insurance for commercial drone operations, providing peace of mind for all our clients.
Not always. Every flight is subject to CAA regulations, local restrictions, airspace permissions and weather conditions. If permissions are required, we will manage the planning process on your behalf wherever possible.
Safety is always our priority. If weather conditions such as strong winds, heavy rain or poor visibility make flying unsafe, we will work with you to reschedule your booking at the earliest suitable opportunity.
Star-Lite Drone Photography Ltd offers a comprehensive range of professional media services for both commercial and private clients across South Wales and the UK. Our services include:
Drone Videography (up to 4K resolution)
Ground Photography
Ground Videography
Social Media Reels
Property & Estate Agency Marketing
Construction & Development Progress Reports
Roof & Building Inspections
Commercial & Corporate Promotional Content
Event Coverage
Tourism & Hospitality Photography
Agricultural & Land Surveys
Bespoke Media Packages tailored to your project
If you have a unique requirement, we’d be happy to discuss a bespoke solution to meet your needs.
We use industry-leading equipment to ensure every project is delivered to the highest possible standard. Our current equipment includes:
DJI Air 3
DJI Mini 4 Pro
Canon EOS 90D
Canon EOS 5D Mark III
Canon EOS 77D
DJI RS 4 Pro Gimbal
DJI Pocket Camera
Sigma Professional Lenses
Tamron Professional Lenses
Hollyland Wireless Microphone System
Combined with professional editing software, we produce high-quality aerial and ground photography, cinematic videos and social media content designed to showcase your project.
Yes. We provide professional indoor photography and videography for a wide range of properties and businesses, including commercial premises, residential homes, hotels, venues and industrial buildings.
Where appropriate and safe, we can also carry out indoor drone flights. Every indoor drone operation is subject to a thorough risk assessment to ensure the safety of people, property and equipment.
If an indoor drone flight isn’t suitable, we use professional handheld cameras and stabilised gimbal systems to achieve smooth, high-quality footage with the same professional finish.
Whether indoors or outdoors, our goal is to capture stunning imagery that helps your property, business or event stand out.
We understand the importance of receiving your media promptly. Delivery times vary depending on the size and complexity of your project, but we always aim to provide a fast and efficient turnaround.
Photography: 2–5 working days
Social Media Reels: 2–5 working days
Promotional Videos: 5–10 working days
Construction Progress Reports: Timescales agreed before the project begins
Large Commercial Projects: Delivery schedule agreed as part of your quotation
If you require an expedited turnaround, please let us know when making your enquiry. Where possible, we offer priority editing services to meet tight deadlines.
All completed media is supplied digitally via a secure online download link, allowing you to access your files quickly and easily from any device.
Depending on your project, you’ll receive:
High-resolution edited photographs
Professionally edited videos in up to 4K resolution
Social media reels ready for Facebook, Instagram, TikTok and YouTube
Any additional agreed deliverables
Your files remain available for download for a limited period, so we recommend downloading and backing them up as soon as you receive them.
Yes. Your satisfaction is extremely important to us.
Minor amendments and reasonable revisions are included where agreed as part of your package. If you’d like any adjustments to your edited media, simply let us know as soon as possible after delivery, and we’ll work with you to achieve the final result you’re looking for.
If additional editing falls outside the original project scope, we’ll discuss any applicable costs with you before carrying out the work, ensuring complete transparency with no unexpected charges.
If you have a specific deadline or require a rapid turnaround for a marketing campaign, property listing or event, let us know when requesting your quotation. We’ll always do our best to accommodate your timescales while maintaining the highest quality standards.
Every project is unique, so we provide bespoke quotations based on your individual requirements. The final cost will depend on factors such as the type of service required, project duration, location, travel, editing requirements and any additional permissions or planning needed.
We believe in transparent pricing with no hidden fees. Before any work begins, you’ll receive a detailed, no-obligation quotation outlining exactly what’s included.
Whether you require a simple property photoshoot or a large-scale commercial media package, we’ll tailor our services to suit your needs and budget.
Travel within our standard operating area is included in many of our quotations.
For projects outside this area, additional travel expenses may apply to cover mileage, accommodation (where required) or other associated costs. Any travel charges will always be clearly detailed within your quotation, so you’ll know exactly what to expect before confirming your booking.
We regularly undertake projects throughout South Wales and across the UK.
Yes. To secure your booking, we may require a deposit, particularly for larger projects, commercial work, weddings or bookings made well in advance.
Our standard terms are:
40% deposit payable upon acceptance of your quotation to secure your booking.
The remaining balance is due before or on the day of the scheduled service, unless otherwise agreed in writing.
Your quotation and invoice will clearly outline all payment terms, ensuring complete transparency from the outset.
We accept payment by:
Bank Transfer (BACS)
Debit Card
Credit Card (where available)
Payment details will be provided on your quotation and invoice. If you require an alternative payment method, please contact us before your booking.
Absolutely. Every client and project is different, which is why we offer fully bespoke media packages tailored to your requirements.
Whether you need a one-off drone inspection, ongoing construction progress reports, social media content, property marketing, or full event coverage, we’ll create a package that provides the best value while meeting your objectives.
Contact Star-Lite Drone Photography Ltd today for a free, no-obligation quotation. We’ll discuss your project, answer any questions and provide a tailored proposal with clear pricing and no hidden costs.
Professional media. Transparent pricing. Exceptional results.