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Privacy Policy

Privacy Policy

Privacy Policy – Star-Lite Drone Photography Ltd

Effective Date: 09/12/25
Last Updated: 09/12/25

Star-Lite Drone Photography Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or use our services.


1. Information We Collect

1.1 Information You Provide

We may collect personal information when you:

  • Make a purchase from our online store

  • Book a drone photography or videography service

  • Contact us via email, phone, or contact forms

  • Subscribe to newsletters or marketing communications

This may include:

  • Name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment details (processed securely by third-party payment providers — we do not store full card information)

  • Any additional information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and visit duration

  • Cookies and similar tracking technologies


2. How We Use Your Information

We use your information to:

  • Process orders, payments, and bookings

  • Deliver digital and physical products

  • Communicate with you regarding your order or service

  • Improve our website, services, and customer experience

  • Send marketing communications (only with your consent)

  • Maintain legal compliance and recordkeeping obligations


3. Legal Basis for Processing (GDPR/UK GDPR)

If you are in the UK or EU, we process your information under the following legal bases:

  • Contract – To fulfil orders or service agreements

  • Consent – For marketing communications and certain analytics

  • Legitimate Interests – To improve our services and protect our business

  • Legal Obligation – To meet tax, accounting, and regulatory requirements


4. Sharing Your Information

We do not sell your personal data.
We may share your information with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery and shipping providers

  • Website hosting providers

  • Email marketing platforms (only with your consent)

  • Professional advisors (e.g., accountants)

All third parties are required to keep your information secure and use it only for the purposes we specify.


5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enable essential website functionality

  • Improve performance and user experience

  • Provide analytics and visitor insights

  • Personalise content or ads (if applicable)

You can manage or disable cookies via your browser settings. Some features may not function properly if cookies are disabled.


6. Data Storage & Security

We take reasonable technical and organisational measures to protect your data from:

  • Loss

  • Misuse

  • Unauthorised access

  • Alteration or disclosure

Data is stored on secure servers, and access is restricted to authorised personnel only.


7. Data Retention

We retain personal data only as long as necessary to:

  • Fulfil orders or contracts

  • Meet legal, accounting, or reporting requirements

  • Resolve disputes

Where data is held based on consent, you may withdraw that consent at any time.


8. Your Rights (UK/EU Users)

You have the right to:

  • Access your personal data

  • Request corrections or updates

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To make a request, contact us using the details below.


9. Children’s Privacy

Our website and services are not intended for individuals under 16.
We do not knowingly collect data from children.


10. International Data Transfers

If we transfer data outside the UK/EU, we ensure it is protected by:

  • Adequacy decisions

  • Standard contractual clauses

  • Other legally approved safeguards


11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
The “Last Updated” date at the top will always reflect the latest version.


12. Contact Us

If you have questions or requests related to this Privacy Policy, contact:

Star-Lite Drone Photography Ltd
Email: info@starlitedronephotography.co.uk
Phone: 07377 470065
Address: Star-Lite Drone Photography Ltd, Heol Edward Lewis, Gelligear, Caerphilly, CF82 8EH